Friday, 26 April 2013

Francis Kong's Blog Post: “Moral Issue” plus 1 more

Francis Kong's Blog Post: “Moral Issue” plus 1 more

Moral Issue

Posted: 26 Apr 2013 09:06 AM PDT

It’s not really EQ and not just our IQ that has caused us to make mistakes.
Many mistakes are simply results of the lack of courage to speak the truth and to do what is right. It is a moral issue after all in many cases.

Do Not Deny

Posted: 25 Apr 2013 03:59 PM PDT

Ever made a mistake with your customers? This isn’t a perfect world. No matter how careful you may be, you’re bound to err occasionally. You’ll be embarrassed and want to deny the error or look for something or someone else to blame it on. Don't!
Admit your mistake. Denying it or trying to blame someone else doesn’t help customers. They just want you to fix things as quickly as you can.

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